SnapFix Home Services Pty Ltd is committed to safeguarding the privacy of its website visitors. This Privacy Policy outlines our protocol regarding the collection, usage, and protection of your personal information in alignment with the Australian Privacy Principles outlined in the Privacy Act 1988. By using our services, you consent to the data practices described in this statement.

Information We Collect

We may collect and store personal information provided by you, such as your name, email address, phone number, and payment details, when you interact with our services. This information is collected to facilitate service delivery and enhance your customer experience.

Additionally, we collect data automatically through technologies like cookies when you visit our site, which may include information like your IP address, browser type, and accessing times to analyze site use and improve functionality.

Use of Collected Information

SnapFix Home Services Pty Ltd utilizes the information collected for the following purposes:

• Service delivery and customer support
• Improvement of our website and services
• Processing of transactions and billing
• Sending promotional materials, if consent is provided
• Adherence to legal obligations and resolutions of disputes

Access and Control Over Information

You may request access to the personal information we hold about you. If you discover inaccuracies, you are entitled to request corrections. Should you wish to review, amend, or delete this information, contact us at [email protected], and we will respond within a reasonable timeframe.

Note that some information might be retained for legal, auditing, or internal business purposes as permitted by law.

Data Protection and Security

We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption protocols and secure servers. However, we advise you to maintain the confidentiality of your account details to further enhance security.

Use of Cookies

Our website utilizes cookies to personalize your experience and gather site analytics. Cookies facilitate smoother navigation and store user preferences, ensuring a tailored interaction.

You have the discretion to accept or decline cookies through your browser settings. Please note that declining cookies might impede the functionality of certain features on our site.

Third-Party Services

We may share your personal information with third-party service providers who assist in delivering our services, such as payment processors, data analytics partners, and email service providers. These entities are required to adhere to strict confidentiality and data protection obligations, ensuring your information's safety and privacy.

Disclaimer

While SnapFix Home Services Pty Ltd invests in security measures to protect your data, we cannot guarantee absolute security. Any transmission of data is undertaken at your own risk, and you are responsible for protecting your account credentials.

Changes to This Privacy Policy

We reserve the right to revise this Privacy Policy at any time. We will inform you of significant changes via email or a prominent notice on our website. Please review this Policy periodically to stay informed about how we are safeguarding your information.

Contact Us

If you have questions or concerns about this Privacy Policy, our data practices, or wish to file a complaint, please reach out to us at:

• Email: [email protected]
• Phone: +61894444903
• Address: 22 Walters Dr, Osborne Park, WA 6017, Australia